This entry-level role is ideal for recent graduates who are enthusiastic about troubleshooting and want to grow in a dynamic, customer-focused environment
Job Summary
This entry-level role is ideal for recent graduates who are enthusiastic about troubleshooting and want to grow in a dynamic, customer-focused environment.
As a Tier 1 Support Agent, you will be the first point of contact for customers seeking help with innovative marine electronics products like chartplotters and radars.
You will contribute to knowledge base development by creating FAQs and support documentation to empower customer self-service.
Matching Summary
This entry-level role is ideal for recent graduates who are enthusiastic about troubleshooting and want to grow in a dynamic, customer-focused environment.
Skills & Requirements
Must-have
Strong verbal and written communication skills
Comfortable using PCs and telephony systems
Customer-first mindset and eagerness to learn
Nice-to-have
Interest in electronics and marine technology
Ability to work well in a team
Willingness to develop technical troubleshooting skills
Key Requirements
Clear grammatically correct English proficiency
Recent graduate status preferred
Motivation to grow professionally in the maritime industry