Chief Of Staff

Further

Cleveland, OH, US
Not specified; not specified; net-zero cost medica...
On-site
7+ years professional services operations experience
Fluency in salesforce and psa tools
Strong foundation in change management adkar principles
The role serves as the right hand to the Head of Strategy & Delivery, driving critical internal initiatives while running the daily rhythm of the business

Job Summary

  • The role serves as the right hand to the Head of Strategy & Delivery, driving critical internal initiatives while running the daily rhythm of the business.
  • You will act as the human in the loop for staffing processes, balancing client demand with employee career growth and negotiating with Project Managers.
  • The company offers a comprehensive total rewards program including net-zero cost medical options, fully-paid parental leave, and fertility support.

Matching Summary

The role serves as the right hand to the Head of Strategy & Delivery, driving critical internal initiatives while running the daily rhythm of the business.

Salary

Not specified; Not specified; Net-zero cost medical option, HSA contributions, fertility support, fully-paid parental leave, lifestyle stipend

Skills & Requirements

Must-have

  • 7+ years professional services operations experience
  • Fluency in Salesforce and PSA tools
  • Strong foundation in Change Management ADKAR principles
  • Deep understanding of service business metrics
  • Ability to influence senior leaders without authority

Nice-to-have

  • High emotional intelligence and low ego
  • Ambition to transition to senior leadership
  • Experience building communication plans
  • Ability to spot issues in resource forecasts
  • Coaching teams through new operational behaviors

Key Requirements

  • 7+ years in professional services or consulting operations
  • Authorized to work in the United States on a full-time basis
  • No visa sponsorship provided for this position

Work Rights

Must be authorized to work in the US

Tailored Resume

Cover Letter