Order To Cash - Sr Analyst

Muckelab

Hybrid
Sap environment expertise
Bilingual english and french
Order lifecycle management
The Order Management Specialist manages ad hoc customer requests and owns the end-to-end order management process for Canada's site, ensuring timely and accurate order processing

Job Summary

  • The Order Management Specialist manages ad hoc customer requests and owns the end-to-end order management process for Canada's site, ensuring timely and accurate order processing.
  • This role coordinates internally across supply chain, inventory, logistics, and billing teams to meet customer demand and resolve order issues proactively.
  • The position drives continuous improvement in order-to-cash processes and offers after-hours emergency order services for Canadian customers during holidays.

Matching Summary

The Order Management Specialist manages ad hoc customer requests and owns the end-to-end order management process for Canada's site, ensuring timely and accurate order processing.

Skills & Requirements

Must-have

  • SAP environment expertise
  • Bilingual English and French
  • Order lifecycle management
  • Customer service communication
  • Logistics coordination
  • Credit and debit note processing
  • Microsoft Office proficiency

Nice-to-have

  • Strong initiative and problem solving
  • Adaptability to changing environment
  • Ability to work with minimal supervision
  • Cross-functional team collaboration
  • Time management skills

Key Requirements

  • Bilingual English and French
  • Experience with SAP and Fiori
  • Customer service experience
  • Ability to manage multiple tasks
  • No relocation required
  • No visa sponsorship
  • Regular employee status

Work Rights

Not specified

Tailored Resume

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