Competitive compensation that may include equity; ...
On-site
5+ years incident management experience
Incident commanding and resolution
Jira confluence datadog proficiency
The role focuses on major incident management, process management, program management, and release management to ensure scalability and observability
Job Summary
The role focuses on major incident management, process management, program management, and release management to ensure scalability and observability.
Candidates will lead the daily release process, prioritize incidents based on business urgency, and drive blameless post-mortems for site reliability.
Braze offers competitive compensation with equity, flexible paid time off, comprehensive benefits, and a culture recognized as a Great Place to Work.
Matching Summary
The role focuses on major incident management, process management, program management, and release management to ensure scalability and observability.
Salary
Competitive compensation that may include equity; Retirement and Employee Stock Purchase Plans available; Comprehensive benefit plans covering medical, dental, vision, life, and disability
Skills & Requirements
Must-have
5+ years incident management experience
Incident Commanding and resolution
Jira Confluence Datadog proficiency
Release management process leadership
Blameless post-mortem facilitation
Nice-to-have
Strong stakeholder relationship building
Data-driven decision making mindset
High-pressure environment agility
Cross-functional team collaboration
Bias toward action in change
Key Requirements
5+ years in incident management or operations
Experience leading technical incidents to resolution
Foundational understanding of DevOps and SRE concepts