Patient Concierge, Lehigh Primary Care

St. Luke's University Health Network

Not specified (assumed to be onsite based on the nature of the role)
High school graduate or equivalent
Excellent communication skills
Compassionate patient interaction
St. Luke's University Health Network is seeking a Patient Concierge to create exceptional patient experiences and support administrative services in their primary care setting. The ideal candidate should possess strong communication skills, customer service experience, and a commitment to patient care

Job Summary

  • The Patient Concierge serves as a passionate patient advocate dedicated to creating a unique and exceptional patient experience.
  • Responsibilities include performing clerical services such as check-in, eligibility verification, scheduling, and collecting point-of-service payments.
  • The role requires physical stamina for extended periods of sitting, standing, walking, and occasionally lifting up to 325 pounds.

Matching Summary

Match Score: 85

St. Luke's University Health Network is seeking a Patient Concierge to create exceptional patient experiences and support administrative services in their primary care setting. The ideal candidate should possess strong communication skills, customer service experience, and a commitment to patient care.

Skills & Requirements

Must-have

  • High school graduate or equivalent
  • Excellent communication skills
  • Compassionate patient interaction
  • Clerical service delivery functions
  • Point of service payment collection

Nice-to-have

  • One year practice-based experience
  • Customer service experience preferred
  • Administrative training program graduate
  • Solution-oriented creative mindset
  • Time management excellence

Key Requirements

  • High School diploma required
  • Minimum one year healthcare experience preferred
  • Strong compliance focus required

Work Rights

Not specified

Tailored Resume

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