Retail Service Agent (guag) Plaza Madero

FedEx Express Latin America and Caribbean Division

Guatemala City, Guatemala
**
Two years customer service experience
Proficiency in english language
Knowledge of cash management
** FedEx Express Latin America and Caribbean Division is seeking a Retail Service Agent for their Plaza Madero location in Guatemala City. The role focuses on customer service and administrative tasks, contributing to sales objectives, while ensuring exceptional customer experiences. **

Job Summary

  • The role involves completing administrative tasks and coordinating front-line operations including data entry, ramp activities, and local customer service.
  • Candidates are expected to advise customers on products and services to achieve sales objectives while developing frequent customer relationships.
  • The position requires ensuring excellent customer experiences by resolving problems and maintaining compliance with customs and safety regulations.

Matching Summary

Match Score: 75

** FedEx Express Latin America and Caribbean Division is seeking a Retail Service Agent for their Plaza Madero location in Guatemala City. The role focuses on customer service and administrative tasks, contributing to sales objectives, while ensuring exceptional customer experiences. **

Skills & Requirements

Must-have

  • Two years customer service experience
  • Proficiency in English language
  • Knowledge of cash management
  • Ability to lift up to 150 lbs
  • Experience with FedEx SCS Warehouse operations

Nice-to-have

  • Strong interpersonal communication skills
  • Attention to detail and accuracy
  • Problem-solving abilities for customer issues
  • Computer literacy and office software skills

Key Requirements

  • High School degree or equivalent
  • Minimum two years of customer service experience
  • Previous FedEx SCS Warehouse experience preferred

Work Rights

Not specified

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