Client Experience Coordinator

TRIMEDX Holdings LLC

Indianapolis, IN, US
Base: $17.50 ph; bonus/equity: shift differential ...
On-site
Handling incoming phone calls
Inputting data for servicing
Securing critical information
The Client Experience Coordinator delivers exceptional service by coordinating repairs between healthcare professionals and TRIMEDX technicians

Job Summary

  • The Client Experience Coordinator delivers exceptional service by coordinating repairs between healthcare professionals and TRIMEDX technicians.
  • They are responsible for documenting equipment issues, determining severity and then dispatching the service request to the responsible technician.
  • Coordinators are often the first point of contact in the organization’s service model and their work directly impact the client’s ability to deliver quality patient care.

Matching Summary

The Client Experience Coordinator delivers exceptional service by coordinating repairs between healthcare professionals and TRIMEDX technicians.

Salary

Base: $17.50 per hour; Bonus/Equity: shift differential for some evening & Sat/Sun hours; Benefits: Comprehensive Benefits Package

Skills & Requirements

Must-have

  • Handling incoming phone calls
  • Inputting data for servicing
  • Securing critical information
  • Documenting equipment issues
  • Dispatching service requests

Nice-to-have

  • Collaborating and supporting each other
  • Making a difference in patients' lives
  • Enjoying new challenges daily
  • Demonstrating ownership and initiative
  • Assisting with peer coaching

Key Requirements

  • High School or equivalent degree required
  • Must be able to type 45 wpm
  • Experience with Microsoft Outlook

Work Rights

Not specified

Tailored Resume

Cover Letter