Supernumerario De Atención Y Gestión Col - La Plazuela- Banca Minorista

BBVA

La Plazuela, Colombia
Not specified (assumed to be hybrid or onsite based on the nature of the job)
Integral customer service
Cross-selling products and services
Digital channel migration
BBVA is seeking a Supernumerario de Atención y Gestión Col to support customer service and operational needs in La Plazuela, Colombia. The ideal candidate will have a background in finance or related fields, with experience in customer-oriented commercial roles and a focus on digital channels

Job Summary

  • Support offices by providing comprehensive and strategic customer service in commercial and operational areas, ensuring an agile, friendly, and personalized experience.
  • Manage the portfolio of products and services, including financing, acquisition, credit cards, and accounts, by promoting cross-selling and migration to digital channels.
  • Ensure effective resolution of complaints and incidents, and execute banking operations under strict compliance with regulations and institutional security protocols.

Matching Summary

Match Score: 85

BBVA is seeking a Supernumerario de Atención y Gestión Col to support customer service and operational needs in La Plazuela, Colombia. The ideal candidate will have a background in finance or related fields, with experience in customer-oriented commercial roles and a focus on digital channels.

Skills & Requirements

Must-have

  • Integral customer service
  • Cross-selling products and services
  • Digital channel migration
  • Complaint resolution
  • Bank operational protocols

Nice-to-have

  • Agile, friendly, and personalized experience
  • Dynamic network responsibility
  • Transforming dreams into opportunities

Key Requirements

  • Professional or 9th-semester student in Administration, Banking and Finance, Economics, or related financial fields
  • 2 years of experience in commercial roles with customer service orientation
  • 1 year of experience in cash handling and comprehensive advisory

Work Rights

Not specified

Tailored Resume

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