As a key team member of the User Experience team, the EUC system engineer will assist clients by providing outstanding customer service for all end user services
Job Summary
As a key team member of the User Experience team, the EUC system engineer will assist clients by providing outstanding customer service for all end user services.
They will collaborate with all departments to ensure timely communication and resolution of IT challenges.
The role involves managing technical incidents and contributing to the IT Knowledge Base.
Matching Summary
As a key team member of the User Experience team, the EUC system engineer will assist clients by providing outstanding customer service for all end user services.
Skills & Requirements
Must-have
3+ years of hardware support experience
Knowledge of PC/MAC hardware
Troubleshoot and resolve IT challenges
Nice-to-have
Strong analytical and problem-solving skills
Experience with ServiceNow DevOps
Promote self-service and automation
Key Requirements
Experience in computer science or information systems
Basic to intermediate knowledge of scripting languages