The role involves managing renewals for direct and resold customers while collaborating closely with Google Account Managers and internal teams
Job Summary
The role involves managing renewals for direct and resold customers while collaborating closely with Google Account Managers and internal teams.
MarketStar is a rapidly growing organization that values continuous learning and offers training programs tailored to personal and professional development.
Candidates will be responsible for guiding partners through billing transitions and ensuring minimum thresholds are met for partner-driven deals.
Matching Summary
The role involves managing renewals for direct and resold customers while collaborating closely with Google Account Managers and internal teams.
Salary
Not specified; Not specified; Not specified
Skills & Requirements
Must-have
1-3 years experience in customer success
B2B inside sales or account management
Strong verbal and written communication skills
Experience with Salesforce case management systems
Ability to manage multiple priorities cross-functionally
Nice-to-have
Familiarity with Google Workspace or SaaS products
Proactive approach to preventing churn
Detail-oriented mindset in fast-paced environment
Experience with partner-driven deals (PDLs)
Passion for continuous learning and development
Key Requirements
Minimum one year of B2B inside sales experience
Solid understanding of cloud-based technology and tools
Prior experience responding to customer requests professionally
Intermediate skills navigating Salesforce.com and Gmail