Dfc It Business Systems Analyst

Driveway Finance Corporation

Tigard, OR, USA
$60,000-$85,000 annually; anticipyted starting pyy...
Hybrid
Resolve support tickets
Implement system enhancements
Develop reports in power bi
As a member of a cross-functional team, the DFC Business Analyst I resolves support tickets, implements system enhancements and automation, develops reports, and helps onboard and train new users

Job Summary

  • As a member of a cross-functional team, the DFC Business Analyst I resolves support tickets, implements system enhancements and automation, develops reports, and helps onboard and train new users.
  • Create reports and dashboards in Power BI and other analytical software to support business operations and decision-making.
  • Identify and implement automations for ticketing and onboarding processes using scripting and automation tools (e. g., JavaScript, Python, SQL, Excel, Power BI).

Matching Summary

As a member of a cross-functional team, the DFC Business Analyst I resolves support tickets, implements system enhancements and automation, develops reports, and helps onboard and train new users.

Salary

$60,000-$85,000 annually; Anticipated starting pay $60,000-$70,000; Not specified

Skills & Requirements

Must-have

  • Resolve support tickets
  • Implement system enhancements
  • Develop reports in Power BI
  • Onboard and train new users
  • Scripting and automation tools
  • Tier 1 support

Nice-to-have

  • Adaptability and responsiveness
  • Methodical task organization
  • Diligent change control
  • Continuous learning
  • Customer service orientation

Key Requirements

  • Bachelor’s degree or equivalent experience
  • Experience with ticketing systems preferred
  • Familiarity with JavaScript, Python, SQL, Excel, and Power BI
  • Strong customer service and communication skills
  • Ability to learn new tools and processes quickly
  • Attention to detail and effective troubleshooting skills

Work Rights

Not specified

Tailored Resume

Cover Letter