Delivery Operations Associate Manager-messaging

Accenture

Global payment processing
Csr activities support
Stakeholder communication
This person will support global payment processing of CSR activities, among other related customer support and reporting requirements

Job Summary

  • This person will support global payment processing of CSR activities, among other related customer support and reporting requirements.
  • The Lead will help drive process improvements, support escalations, and manage day-to-day tracking, reporting, and stakeholder communication to ensure smooth global operations.
  • Ensure that all payment activities by the team adhere to local and global regulatory requirements.

Matching Summary

This person will support global payment processing of CSR activities, among other related customer support and reporting requirements.

Skills & Requirements

Must-have

  • Global payment processing
  • CSR activities support
  • Stakeholder communication
  • Process improvements
  • Data management and reporting
  • English language competency

Nice-to-have

  • Detail orientation
  • Strong client relationship
  • Negotiation skills
  • Cross-cultural teams experience

Key Requirements

  • 10 to 14 years of experience
  • Bachelor’s degree required
  • Proficiency in creating and maintaining pivot tables, formulas, reconciliations, basic automation
  • Ability to manage and maintain operational spreadsheets, trackers, and dashboards
  • Basic understanding of financial processes, regulatory concepts, and operational controls
  • Communication and collaboration skills to lead the team

Work Rights

Not specified

Tailored Resume

Cover Letter