Service Design & Transition Manager

Barclays

Service design and transition experience
Agile/scrum methodology expertise
Stakeholder management at executive level
The role is responsible for managing the end-to-end service lifecycle for security services from design through to live operation

Job Summary

  • The role is responsible for managing the end-to-end service lifecycle for security services from design through to live operation.
  • Candidates must demonstrate strong leadership behaviors aligned with Barclays' LEAD framework including listening, energizing, aligning, and developing others.
  • Success in this position requires influencing outcomes at the executive level while ensuring strict adherence to risk, compliance, and timing constraints.

Matching Summary

The role is responsible for managing the end-to-end service lifecycle for security services from design through to live operation.

Skills & Requirements

Must-have

  • Service design and transition experience
  • Agile/Scrum methodology expertise
  • Stakeholder management at executive level
  • Risk management and regulatory compliance
  • Vendor relations management

Nice-to-have

  • Experience with ServiceNow and LCT tools
  • Knowledge of operational resilience frameworks
  • Continuous learning and technical excellence culture
  • Data visualization skills for governance

Key Requirements

  • Experience in complex technology or infrastructure environments
  • Proven ability to engage senior stakeholders
  • Strong understanding of Agile delivery practices

Work Rights

Not specified

Tailored Resume

Cover Letter