As a Dispute Resolution Officer, you will pro-actively assist in the management and, where possible, early resolution of disputes, ensuring positive outcomes are maximised
Job Summary
As a Dispute Resolution Officer, you will pro-actively assist in the management and, where possible, early resolution of disputes, ensuring positive outcomes are maximised.
You will attend Conciliation conferences on behalf of EML and actively participate to facilitate timely resolution of disputes.
EML provides career opportunities and great employee benefits, including flexibility to work from home, a corporate wellbeing program, and comprehensive learning and development opportunities.
Matching Summary
As a Dispute Resolution Officer, you will pro-actively assist in the management and, where possible, early resolution of disputes, ensuring positive outcomes are maximised.
Skills & Requirements
Must-have
Workers compensation claims management
Alternative dispute resolution
Conciliation conferences
Stakeholder negotiation
Nice-to-have
Learning culture
Diversity and inclusion
Work-life balance support
Key Requirements
Extensive experience in workers compensation claims management
Demonstrated ability to engage and negotiate
Strong understanding of Accident Compensation Act 1985