Customer Experience Associate- Future Opportunities

TD Bank

Langley, British Columbia, Canada
Exceptional customer experience
Financial transaction accuracy
Identify customer needs
Perform a broad range of customer service transactions and provide information or advice on services, products, and solutions to existing or prospective TD customers

Job Summary

  • Perform a broad range of customer service transactions and provide information or advice on services, products, and solutions to existing or prospective TD customers.
  • Support the achievement of business objectives by supporting advice goals, promoting products, and understanding operating policies and procedures.
  • TD is committed to providing fair and equitable compensation and offers a Total Rewards package including base salary, variable compensation, health and well-being benefits, and career development opportunities.

Matching Summary

Perform a broad range of customer service transactions and provide information or advice on services, products, and solutions to existing or prospective TD customers.

Skills & Requirements

Must-have

  • Exceptional customer experience
  • Financial transaction accuracy
  • Identify customer needs
  • Promote products and services
  • Operating policies and procedures

Nice-to-have

  • Team effectiveness
  • Positive work environment
  • Brand champion
  • Process improvement opportunities

Key Requirements

  • High School diploma or 1+ years relevant experience
  • Post-Secondary or Undergraduate degree preferred

Work Rights

Not specified

Tailored Resume

Cover Letter