Customer Service (Customer Care/Product Support/1 year contract)

TRUST RECRUIT PTE. LTD.

Singapore, Singapore
Not specified
1 to 3 years customer care experience
Experience in consumer electronic products industry
Diploma in business or marketing
Trust Recruit Pte. Ltd. is seeking a Customer Service representative for a one-year contract in Singapore. The role involves delivering customer care and product support through various channels, managing inquiries and complaints, and collaborating with other departments to enhance brand visibility

Job Summary

  • The role involves delivering responsive customer care and product support across walk-in, phone, email, and social media channels.
  • Candidates will serve as the primary contact for repairs and returns while coordinating with the repair team to resolve issues efficiently.
  • The position requires designing and producing product and marketing collaterals including brochures, flyers, and packaging materials.

Matching Summary

Match Score: 75

Trust Recruit Pte. Ltd. is seeking a Customer Service representative for a one-year contract in Singapore. The role involves delivering customer care and product support through various channels, managing inquiries and complaints, and collaborating with other departments to enhance brand visibility.

Skills & Requirements

Must-have

  • 1 to 3 years customer care experience
  • Experience in consumer electronic products industry
  • Diploma in Business or Marketing
  • Manage inquiries across multiple channels
  • Coordinate repairs and returns

Nice-to-have

  • Content management skills
  • Collateral design capabilities
  • Videography and translation skills
  • Proactive cross-department collaboration
  • E-commerce order fulfillment knowledge

Key Requirements

  • Minimum 1 to 3 years of experience
  • Diploma in Business, Marketing, or related field
  • Experience in consumer electronics industry

Work Rights

Not specified

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