Patient Access Coordinator Ii - Ahn Cancer Institute / Radiation Oncology - Peters Health & Wellness Pavilion - Full Time
Highmark Health
Petersburg, VA, US
Conducts scheduling and preregistration functions
Verifies insurance benefits and authorizations
Calculates patient financial responsibilities
This role creates the first impression of AHN's services by managing scheduling, pre-registration, and financial clearance processes for patients
Job Summary
This role creates the first impression of AHN's services by managing scheduling, pre-registration, and financial clearance processes for patients.
The position requires verifying medical benefits, identifying authorization requirements, and accurately calculating patient financial liabilities to ensure timely bill submission.
Employees must adhere to strict HIPAA regulations and organizational policies while delivering a positive patient experience and maintaining productivity standards.
Matching Summary
This role creates the first impression of AHN's services by managing scheduling, pre-registration, and financial clearance processes for patients.
Skills & Requirements
Must-have
Conducts scheduling and preregistration functions
Verifies insurance benefits and authorizations
Calculates patient financial responsibilities
Validates demographic data and plan codes
Maintains HIPAA compliance standards
Nice-to-have
Experience in demanding customer service environments
Ability to train and assist team members
Strong communication skills with patients
Innovative approaches to performance enhancement
Key Requirements
Minimum High school diploma or GED
Two previous years of related experience
Preferred certification with Healthcare Financial Management Association