The Floor Leader plays a vital role in supporting the Store Management Team by driving sales, managing opening/closing procedures, and leading training sessions
Job Summary
The Floor Leader plays a vital role in supporting the Store Management Team by driving sales, managing opening/closing procedures, and leading training sessions.
You will foster a culture of passion and positivity on the shop floor to create an exceptional customer experience and a motivated staff.
The role requires educating customers on Lush brand values such as fighting animal testing and promoting fresh, handmade cosmetics.
Matching Summary
The Floor Leader plays a vital role in supporting the Store Management Team by driving sales, managing opening/closing procedures, and leading training sessions.
Skills & Requirements
Must-have
1 year customer service experience
Cash handling and register procedures
Supervisory coaching and training skills
Problem-solving in fast-paced environments
Flexible schedule including evenings weekends
Nice-to-have
Passion for skincare and natural beauty
Experience with consultation-based service models
Knowledge of ethical business practices
Ability to analyze sales metrics
Cosmetics industry background
Key Requirements
Minimum 1 year supervisory experience
Minimum 1 year cash handling experience
Minimum 1 year customer service experience
Availability for flexible shifts including holidays