Bilingual Patient Service Specialist | Full Time | Outpatient | Pediatrics

Vanderbilt University Medical Center Cool Springs

Springfield, TN, United States
On-site
Bilingual spanish and english required
Customer service intermediate
Patient scheduling novice
Vanderbilt University Medical Center is seeking a Bilingual Patient Service Specialist to work on-site in Springfield, TN. The role involves assisting patients and their families with scheduling and managing appointments, ensuring a smooth patient experience in a pediatric outpatient setting

Job Summary

  • The Patient Service Specialist is responsible for working directly with patients and their families to discuss any questions, complaints, comments, or suggestions.
  • Facilitates efficient workflow, supports appropriate use of technology, and engages in effective communication.
  • Vanderbilt Health is committed to an environment where everyone has the chance to thrive and where your uniqueness is sought and celebrated.

Matching Summary

Match Score: 75

Vanderbilt University Medical Center is seeking a Bilingual Patient Service Specialist to work on-site in Springfield, TN. The role involves assisting patients and their families with scheduling and managing appointments, ensuring a smooth patient experience in a pediatric outpatient setting.

Skills & Requirements

Must-have

  • Bilingual Spanish and English required
  • Customer service intermediate
  • Patient scheduling novice
  • Patient documentation novice
  • Medical terminology novice

Nice-to-have

  • Supporting colleagues
  • Delivering excellent services
  • Ensuring high quality
  • Managing resources effectively
  • Fostering innovation

Key Requirements

  • 2 years of relevant work experience
  • High School Diploma or GED required
  • Bilingual in Spanish and English required

Work Rights

Not specified

Tailored Resume

Cover Letter