Technical Support Specialist

381

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Confident and empathetic communicator
Excellent listening skills
Diagnose and troubleshoot technical problems
** Air Products is seeking a Technical Support Specialist to deliver expert technical assistance to its customer base, ensuring satisfaction and safety. The ideal candidate should possess strong communication skills, a solution-oriented mindset, and the ability to work collaboratively in a hybrid work environment. **

Job Summary

  • The role involves acting as the go-to expert for resolving technical issues across the entire customer base before, during, and after delivery.
  • Candidates must possess excellent listening skills and a warm, professional telephone manner to ensure customer satisfaction and safety.
  • The position offers a hybrid working arrangement with flexible shift patterns including late and early shifts with rotating weekends.

Matching Summary

Match Score: 75

** Air Products is seeking a Technical Support Specialist to deliver expert technical assistance to its customer base, ensuring satisfaction and safety. The ideal candidate should possess strong communication skills, a solution-oriented mindset, and the ability to work collaboratively in a hybrid work environment. **

Skills & Requirements

Must-have

  • confident and empathetic communicator
  • excellent listening skills
  • diagnose and troubleshoot technical problems
  • maintain accurate technical records
  • hybrid work model availability

Nice-to-have

  • solution-focused mindset
  • collaborative team player
  • organized and detail-oriented
  • can-do attitude
  • proactive communication style

Key Requirements

  • No specific degree or certification mentioned
  • Ability to handle multiple tasks simultaneously
  • Willingness to work rotating weekend shifts

Work Rights

Not specified

Tailored Resume

Cover Letter