It Specialist

Intercom

Berlin, Germany
Competitive salary; annual bonus + equity included...
On-site (5 days per week)
Provide responsive help desk support
Manage jamf okta intune jira github
Handle apple and windows hardware setup
Intercom is seeking an IT Specialist for their new Berlin office, focusing on delivering high-quality IT support and user experience. The role involves onboarding, help desk support, and managing IT assets while contributing to a collaborative workplace culture

Job Summary

  • Intercom is opening a brand new office in Berlin and seeking its first IT hire to establish the technology experience.
  • The role involves owning account provisioning, managing application integrations, and supporting both Apple and Windows environments.
  • Employees receive competitive salary, equity, unlimited AI tool access, and generous paid time off above statutory minimums.

Matching Summary

Match Score: 85

Intercom is seeking an IT Specialist for their new Berlin office, focusing on delivering high-quality IT support and user experience. The role involves onboarding, help desk support, and managing IT assets while contributing to a collaborative workplace culture.

Salary

Competitive salary; Annual bonus and equity included; Generous paid time off

Skills & Requirements

Must-have

  • Provide responsive help desk support
  • Manage Jamf Okta Intune Jira GitHub
  • Handle Apple and Windows hardware setup
  • Support AV technology and conferencing systems
  • Maintain knowledge base documentation

Nice-to-have

  • Basic scripting proficiency required
  • Experience with automation workflows
  • Cloud-heavy IT infrastructure background
  • Office buildout experience preferred
  • Passion for delivering five-star user experience

Key Requirements

  • On-site work 5 days per week
  • Basic understanding of automation
  • Proficiency with Jamf Okta Intune Jira GitHub

Work Rights

Not specified

Tailored Resume

Cover Letter