Customer Service Ambassador

Sime Motors NZ

Singapore
Manage servicing and breakdown hotlines
Coordinate vehicle changeovers
Schedule workshop appointments
As a Customer Service Ambassador, you’ll be the key point of contact, ensuring smooth operations and a positive customer journey through timely support and coordination

Job Summary

  • As a Customer Service Ambassador, you’ll be the key point of contact, ensuring smooth operations and a positive customer journey through timely support and coordination.
  • Manage servicing and breakdown hotlines, addressing enquiries, booking appointments, and arranging courtesy vehicles.
  • Grow your career in a supportive, performance-driven culture with structured training, career progression, and employee benefits.

Matching Summary

As a Customer Service Ambassador, you’ll be the key point of contact, ensuring smooth operations and a positive customer journey through timely support and coordination.

Skills & Requirements

Must-have

  • Manage servicing and breakdown hotlines
  • Coordinate vehicle changeovers
  • Schedule workshop appointments
  • Generate job chits in Salesforce
  • Update fleet management systems
  • Professional customer interactions

Nice-to-have

  • Continuous improvement efforts
  • Supportive, performance-driven culture
  • Cutting-edge automotive technology

Key Requirements

  • Minimum "O" Level or equivalent
  • Minimum 2 years operations experience
  • Class 3 Driving License
  • Proficient in MS Office applications
  • Strong planning and organizational skills
  • Strong negotiation skill

Work Rights

Not specified

Tailored Resume

Cover Letter