Conseiller·ère Service Clientèle (60% À 100%) - Début 01.09.2026
Banque Cantonale de Fribourg
Fribourg, CH
On-site
Excellent communication skills
French or german native speaker
Comfortable with digital tools
In our contact center, every interaction counts
Job Summary
In our contact center, every interaction counts.
Your responsibilities include responding to customer inquiries by phone and email, assisting clients with digital services, identifying needs, and advising on basic banking products.
We offer a motivated, benevolent, and truly collaborative team, a stable, modern work environment, and numerous training opportunities.
Matching Summary
In our contact center, every interaction counts.
Skills & Requirements
Must-have
Excellent communication skills
French or German native speaker
Comfortable with digital tools
Ability to multitask
Nice-to-have
Experience in customer service
Experience in banking sector
Additional languages
Key Requirements
French or German native speaker
Good knowledge of the other language
Experience in customer service, sales, or banking sector is ideal
Comfortable with digital tools and usual banking products
Ability to navigate multiple applications simultaneously