Hendrick Cars - Volkswagen Service Advisor - Top Dealership In The Carolinas!
Hendrick Volkswagen of Concord
Concord, North Carolina, US
Base: not specified; bonus/equity: up to $150,000 ...
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Exceptional customer service
Automotive industry knowledge
Service writing and documentation
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Hendrick Volkswagen of Concord is seeking experienced Service Advisors to enhance their customer service and automotive care team. Ideal candidates will possess a strong automotive background, preferably with knowledge of German manufacturers like Volkswagen and Audi, and will support customers by providing maintenance advice and service recommendations.
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Job Summary
As the first point of contact for our clients in the service department, Service Advisors play an integral role in representing our commitment to EXCEPTIONAL customer service and automotive care.
In this role, you will serve as the vital link between customers and our service technicians, ensuring a seamless and positive service experience.
Hendrick Automotive Group is a back-to-back winner of Automotive News' Best Dealerships to Work For Award.
Matching Summary
Match Score: 75
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Hendrick Volkswagen of Concord is seeking experienced Service Advisors to enhance their customer service and automotive care team. Ideal candidates will possess a strong automotive background, preferably with knowledge of German manufacturers like Volkswagen and Audi, and will support customers by providing maintenance advice and service recommendations.
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Salary
Base: Not specified; Bonus/Equity: up to $150,000 per year (commission pay structure); Benefits: Paid Medical, 401(k) with Company Match, Paid time off/vacation and sick days, Life Insurance, Employee Assistance Program, Paid Training
Skills & Requirements
Must-have
Exceptional customer service
Automotive industry knowledge
Service writing and documentation
Customer communication
Upselling services
Nice-to-have
German auto manufacturers knowledge
Teamwork and integrity
Fast-paced environment
Key Requirements
Proven dealership experience as an Automotive Service Advisor
Valid Driver's License
College Degree, High School Diploma, or equivalent