As the public face of CommBank, the Retail Banking Services team delivers a seamless banking experience to more than 10 million personal and small business customers
Job Summary
As the public face of CommBank, the Retail Banking Services team delivers a seamless banking experience to more than 10 million personal and small business customers.
The role requires supporting the Footscray Branch and traveling to Sunshine and Central West Plaza Branches as a relief opportunity.
The position involves conducting Financial Health Checks, assisting with enquiries, and helping customers make informed financial decisions.
Matching Summary
As the public face of CommBank, the Retail Banking Services team delivers a seamless banking experience to more than 10 million personal and small business customers.
Skills & Requirements
Must-have
Exceptional customer service experience
Ability to articulate financial terms clearly
Support for Home Loans and Business Banking
Process credit product applications
Part time rostered shifts
Travel between branches required
Nice-to-have
Genuine interest in banking career
Ability to work in busy retail environment
Champion risk-adverse culture
Educate customers on digital banking options
Problem solving skills
Key Requirements
Experience in financial services, retail or hospitality