Agent Support Specialist

D&D Insurance Agency Inc

St Albans, WV, US
Not specified; benefits: medical/dental/vision, 40...
High-level proactive account support
Liaison between internal departments and carriers
Oversees transfer and onboarding processes
The role acts as a quarterback to delegate tasks and coordinate communication between Executive, Key, and Core Accounts and internal departments

Job Summary

  • The role acts as a quarterback to delegate tasks and coordinate communication between Executive, Key, and Core Accounts and internal departments.
  • Employees will receive comprehensive benefits including Medical/Dental/Vision Insurance, 401(k) Retirement Plan, Paid Holidays, and PTO.
  • The company is part of Integrity, a national insurance marketing organization focused on helping agents grow their teams and develop succession plans.

Matching Summary

The role acts as a quarterback to delegate tasks and coordinate communication between Executive, Key, and Core Accounts and internal departments.

Salary

Not specified; Benefits: Medical/Dental/Vision, 401(k), Paid Holidays, PTO, Life/Disability Insurance

Skills & Requirements

Must-have

  • High-level proactive account support
  • Liaison between internal departments and carriers
  • Oversees transfer and onboarding processes
  • Conducts proactive outreach calls to accounts
  • Resolves escalated issues within same day
  • Proficient in Excel Spreadsheet and Microsoft Word

Nice-to-have

  • Strong desire to grow agent relationships
  • Ability to work flexible hours during peak times
  • Willingness to travel to meet with accounts
  • Experience in group problem-solving situations

Key Requirements

  • Pass background check and pre-hire drug screening
  • Pass monthly OIG and SAM Exclusion List checks
  • Ability to read and comprehend simple instructions
  • Must be able to present information in one-on-one settings

Work Rights

Not specified

Tailored Resume

Cover Letter