You will define and own the Global Service Operating Model for Marine & Navy, ensuring consistent approaches across regions, fleets, and vessel classes
Job Summary
You will define and own the Global Service Operating Model for Marine & Navy, ensuring consistent approaches across regions, fleets, and vessel classes.
The role requires leading global service delivery operations, managing partner ecosystems, and driving digital enablement for predictive maintenance and energy optimization.
You will act as executive sponsor for strategic accounts and represent Johnson Controls in industry forums to maintain preferred supplier status through compliance and performance excellence.
Matching Summary
You will define and own the Global Service Operating Model for Marine & Navy, ensuring consistent approaches across regions, fleets, and vessel classes.
Skills & Requirements
Must-have
Marine service leadership in APAC and EMEA
Global service standardization and governance
Lifecycle HVAC/R and fire suppression support
Digital service platforms and cybersecurity
Multi-region service P&L and contract management
Risk, safety and compliance management
Regional partner ecosystem management
Nice-to-have
Customer and stakeholder executive engagement
Operational resilience and contingency planning
People leadership and capability development
Data-driven fleet optimization and sustainability
Industry forum and regulatory representation
Key Requirements
10+ years marine service leadership experience
Hands-on accountability for APAC and EMEA service delivery
Knowledge of marine regulatory frameworks and classification
Fluency with digital service platforms and cybersecurity
Experience managing multi-region service P&Ls and contracts