EML is a leading Workers Compensation and Personal Injury Claims Management business committed to supporting employees' long-term careers through a learning culture
Job Summary
EML is a leading Workers Compensation and Personal Injury Claims Management business committed to supporting employees' long-term careers through a learning culture.
The role involves providing timely restoration of normal service in a fast-paced, customer-centric environment while balancing multiple priorities and maintaining service quality.
Employees benefit from a diverse and collaborative culture, flexible work-from-home options, comprehensive wellbeing programs, career development opportunities, and generous employee benefits.
Matching Summary
EML is a leading Workers Compensation and Personal Injury Claims Management business committed to supporting employees' long-term careers through a learning culture.
Skills & Requirements
Must-have
Second-level technical support
Windows 11 and Linux endpoints
Microsoft 365 administration
VPN and MFA troubleshooting
Active Directory and SCCM tools
Mobile device management (MDM)
ITIL v4 certified
Nice-to-have
Strong communication skills
Customer service orientation
Multitasking and time management
Structured and organised approach
Vendor and stakeholder liaison
Key Requirements
Minimum 3 years IT support experience
Full Australian working rights
ITIL v4 certification essential
CompTIA A+ or Microsoft 365 Admin highly regarded
Work Rights
Full Australian working rights without restriction