Performs the day-to-day customer service activities within the centralized revenue cycle business office, responsible for ensuring customer satisfaction through timely and professional follow-up to customer inquiries and balances
Job Summary
Performs the day-to-day customer service activities within the centralized revenue cycle business office, responsible for ensuring customer satisfaction through timely and professional follow-up to customer inquiries and balances.
Responsible for the review and follow-up of a large volume of self-pay patient accounts for resolution and prompt payment.
Maintains established institutional and department policies and procedures, objectives and quality & safety standards.
Matching Summary
Performs the day-to-day customer service activities within the centralized revenue cycle business office, responsible for ensuring customer satisfaction through timely and professional follow-up to customer inquiries and balances.