Payroll Support Hero

BambooHR

Utah, United States
Not specified; benefits: comprehensive health, lif...
Hybrid (utah-based, requiring regular in-office days)
Phone conversations up to 6 hours daily
Typing speed of 60+ words per minute
In-office training availability required
BambooHR is seeking a Payroll Support Hero to join their team in Utah, providing exceptional client support for their payroll software. The role emphasizes customer care, troubleshooting, and effective communication, with a focus on building genuine connections with clients

Job Summary

  • The role involves providing exceptional email and phone support while helping clients integrate and utilize the BambooHR payroll software effectively.
  • Employees will engage in extensive client interactions to ensure compliance with tax liabilities and resolve complex payroll inquiries.
  • The company offers a comprehensive benefits package including 4 weeks of vacation, a $2000 paid-vacation bonus, and a 401k plan with up to 6% match.

Matching Summary

Match Score: 85

BambooHR is seeking a Payroll Support Hero to join their team in Utah, providing exceptional client support for their payroll software. The role emphasizes customer care, troubleshooting, and effective communication, with a focus on building genuine connections with clients.

Salary

Not specified; Benefits: Comprehensive health, life, disability insurance, 4 weeks vacation, 12 holidays, parental leave, volunteer time off, 401k with 6% match, $2000 Paid-Paid Vacation bonus, EAP through Headspace.

Skills & Requirements

Must-have

  • Phone conversations up to 6 hours daily
  • Typing speed of 60+ words per minute
  • In-office training availability required
  • Strong attention to detail
  • Multi-tasking capabilities

Nice-to-have

  • Passion for customer care
  • Desire to learn payroll processes
  • Tech-savvy with quick learning ability
  • Curious and forward-thinking mindset
  • Experience with AI tools

Key Requirements

  • Pass background and credit check
  • Available for 2-week in-office training period

Work Rights

Must pass background and credit check

Tailored Resume

Cover Letter