Customer Service Officer (3PL, Freight Forwarding)

TALENT TRADER GROUP PTE. LTD.

Singapore, Singapore
Not specified
Respond to customer inquiries
Handle shipment bookings
Coordinate space reservations
TALENT TRADER GROUP PTE. LTD. is seeking a Customer Service Officer for their freight forwarding operations in Singapore. The ideal candidate will have a diploma in Logistics Management and at least one year of customer service experience, with strong communication and negotiation skills

Job Summary

  • The role involves responding to customer inquiries and coordinating shipment bookings within a 3PL environment.
  • Candidates must work closely with the Import/Export Department to ensure smooth execution of all shipments.
  • The position requires maintaining an organized filing system and keeping customers updated on daily shipment details.

Matching Summary

Match Score: 75

TALENT TRADER GROUP PTE. LTD. is seeking a Customer Service Officer for their freight forwarding operations in Singapore. The ideal candidate will have a diploma in Logistics Management and at least one year of customer service experience, with strong communication and negotiation skills.

Skills & Requirements

Must-have

  • Respond to customer inquiries
  • Handle shipment bookings
  • Coordinate space reservations
  • Monitor booking status
  • Prepare pre-alert notifications

Nice-to-have

  • Diplomacy and negotiation skills
  • Strong relationship building
  • Effective communication with parties

Key Requirements

  • Diploma in Logistics Management or related fields
  • Minimum 1 year experience as Customer Service
  • Excellent communication, negotiation and presentation skills

Work Rights

Not specified

Tailored Resume

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