Comcast is seeking a Sr. Technical Solutions Engineer for its Universal Ads division, responsible for diagnosing and resolving complex technical issues while collaborating with various teams. The ideal candidate should have a strong technical background in digital advertising and be adept with tools for debugging and issue resolution
Job Summary
Serve as the connective layer between Customer Success, Product, Engineering, and advertisers by diagnosing and resolving complex technical issues across the Universal Ads platform.
Own end-to-end triage and investigation of advertiser-reported technical issues, including diagnosing issues across campaign delivery, platform errors, tracking failures, and reporting discrepancies.
Build and maintain internal documentation including troubleshooting runbooks, product playbooks, and known issue logs for CS and Product teams.
Matching Summary
Match Score: 85
Comcast is seeking a Sr. Technical Solutions Engineer for its Universal Ads division, responsible for diagnosing and resolving complex technical issues while collaborating with various teams. The ideal candidate should have a strong technical background in digital advertising and be adept with tools for debugging and issue resolution.