Customer Success Manager (hybrid Vancouver)

Boomi

Vancouver, Canada
Ote: $142,000 - $178,000 cad annually; bonus/equit...
On-site
5+ years customer success or architect experience
Commercial it organization experience
Solution and services scoping expertise
The role focuses on maximizing retention and identifying growth opportunities within the account portfolio

Job Summary

  • The role focuses on maximizing retention and identifying growth opportunities within the account portfolio.
  • Candidates must demonstrate the ability to handle solution and services scoping to define a Statement of Work.
  • Boomi offers an On Target Earnings range from $142,000 to $178,000 CAD annually with a hybrid work model.

Matching Summary

The role focuses on maximizing retention and identifying growth opportunities within the account portfolio.

Salary

OTE: $142,000 - $178,000 CAD annually; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • 5+ years Customer Success or Architect experience
  • Commercial IT organization experience
  • Solution and services scoping expertise
  • Statement of Work definition skills
  • Systems Integrator collaboration

Nice-to-have

  • Cloud and application integration knowledge
  • B2B integration experience
  • Excellent analytical problem solving skills
  • Proven ability to meet retention targets
  • Entrepreneurial spirit and trailblazer mindset

Key Requirements

  • 5+ years experience in Customer Success, Architect, Engineer, or Consulting
  • Experience with Commercial IT organizations
  • Ability to address business value and total cost of ownership
  • Collaboration experience with Systems Integrators

Work Rights

Not specified

Tailored Resume

Cover Letter