Customer Service Representative

Grand Canine Hotel

Heritage Pet, CO, United States
Base: $17.51ph doe; bonus/equity: tips; benefits: ...
Answering phones with a smile
Multi-tasking like a pro
Handling cash and cards
We are revolutionizing the pet industry by creating a connected care network of trustworthy partners

Job Summary

  • We are revolutionizing the pet industry by creating a connected care network of trustworthy partners.
  • You will be welcoming pet parents and their furry VIPs, answering phones, touring clients, managing check-ins/outs, and handling payments.
  • Perks include part-time health, mental health, and telehealth benefits, with pay starting at $17.51/hour DOE + tips.

Matching Summary

We are revolutionizing the pet industry by creating a connected care network of trustworthy partners.

Salary

Base: $17.51/hour DOE; Bonus/Equity: tips; Benefits: part-time health, mental health, and telehealth benefits

Skills & Requirements

Must-have

  • Answering phones with a smile
  • Multi-tasking like a pro
  • Handling cash and cards
  • Responding to complaints professionally
  • Keeping lobby clean and welcoming
  • Supporting other team members

Nice-to-have

  • People-person and pet-person
  • Charm of a customer service pro
  • Heart of a dog mom or dad
  • Fluent in human and hound

Key Requirements

  • 1+ year customer service experience preferred
  • High school diploma or equivalent required
  • Availability on evenings, weekends, and holidays
  • Ability to lift 40 lbs

Work Rights

Not specified

Tailored Resume

Cover Letter