Service Desk Analysts at FNZ provide IT technical assistance to end users within a friendly environment while gaining experience in a reputable global financial services organisation
Job Summary
Service Desk Analysts at FNZ provide IT technical assistance to end users within a friendly environment while gaining experience in a reputable global financial services organisation.
The role involves supporting corporate office systems, managing user access, performing daily monitoring and fault resolution, and ensuring adherence to IT policies.
FNZ offers significant financial rewards for high performers and global career opportunities across multiple countries.
Matching Summary
Service Desk Analysts at FNZ provide IT technical assistance to end users within a friendly environment while gaining experience in a reputable global financial services organisation.
Skills & Requirements
Must-have
First Line Support via Helpdesk Software
Desktop Deployment Services Intune Autopilot
Azure and on-prem Active Directory management
Microsoft Email systems administration
Office 365 and corporate systems support
Hardware troubleshooting and face-to-face support
Basic connectivity and network troubleshooting
Nice-to-have
Knowledge sharing and mentoring
Documenting technical fault solutions
Recommending IT service improvements
Ability to work independently or under direction
Good team player
Key Requirements
Experience in a similar support role
General infrastructure skills with Microsoft Desktop and Server products