Senior French Speaking Customer Operations Agent

Finwizard

Fluent written and spoken business french
Experience in french life insurance market
High level of accuracy in daily processing
This role is responsible for core processing and quality assurance for Corporate and Retail Clients on behalf of FNZ

Job Summary

  • This role is responsible for core processing and quality assurance for Corporate and Retail Clients on behalf of FNZ.
  • The position requires a lead role in service delivery to clients based in France, ensuring compliance with KPIs.
  • FNZ partners with leading financial institutions to provide a global wealth management platform integrating modern technology.

Matching Summary

This role is responsible for core processing and quality assurance for Corporate and Retail Clients on behalf of FNZ.

Skills & Requirements

Must-have

  • Fluent written and spoken business French
  • Experience in French life insurance market
  • High level of accuracy in daily processing

Nice-to-have

  • Change management experience
  • Collaborative team culture
  • Understanding of regional regulations

Key Requirements

  • Degree or equivalent in business (advantage)
  • Operations experience in Wealth Management or Insurance
  • Proficiency in standard office applications like Excel and Outlook

Work Rights

Not specified

Tailored Resume

Cover Letter