Representante De Apoio Ao Cliente - Em Português - App De Mobilidade

Concentrix

Braga, Portugal
Competitive salary; performance bonuses available;...
On-site
Excellent portuguese language skills
B2 english proficiency level
Familiarity with smartphone applications
Concentrix is seeking a Customer Support Representative fluent in Portuguese for their mobility app project in Braga, Portugal. The role focuses on post-sale customer assistance, ensuring high-quality service and operational excellence while providing opportunities for personal and professional growth

Job Summary

  • The role involves helping customers with post-sale processes primarily through inbound telephone calls.
  • Employees are expected to maintain detailed records of customer interactions and resolve complaints diplomatically.
  • The company offers comprehensive paid training, competitive salaries, and significant opportunities for internal promotion.

Matching Summary

Match Score: 85

Concentrix is seeking a Customer Support Representative fluent in Portuguese for their mobility app project in Braga, Portugal. The role focuses on post-sale customer assistance, ensuring high-quality service and operational excellence while providing opportunities for personal and professional growth.

Salary

Competitive salary; Performance bonuses available; Refer a Friend bonus program

Skills & Requirements

Must-have

  • Excellent Portuguese language skills
  • B2 English proficiency level
  • Familiarity with smartphone applications
  • Strong communication and empathy
  • Proficiency in computer programs

Nice-to-have

  • Team spirit and collaboration
  • Problem-solving mindset
  • Career growth potential
  • Positive attitude towards challenges

Key Requirements

  • Legal authorization to work in Portugal
  • Portuguese (Required)
  • English B2 Level

Work Rights

Must be legally authorized to work in Portugal

Tailored Resume

Cover Letter