Customer Care Officer

9 KOI MARKETING PTE LTD

Singapore, Singapore
Base: s$2,600 – s$3,200; bonus/equity: attractive ...
Not specified (assumed onsite)
At least 1 year of customer service experience
Strong communication and interpersonal skills
Proficient in microsoft office applications
Novita is hiring a Customer Care Officer in Singapore, emphasizing relationship-building, problem-solving, and customer service excellence. The role offers a competitive salary, performance incentives, and a supportive company culture focused on growth and teamwork

Job Summary

  • The role involves ensuring a seamless and exceptional customer experience across all touchpoints with professionalism.
  • Candidates will manage customer service requests, repair cases, and provide product recommendations to earn performance incentives.
  • The company offers a culture of progress, team travel trips, and comprehensive employee welfare benefits.

Matching Summary

Match Score: 85

Novita is hiring a Customer Care Officer in Singapore, emphasizing relationship-building, problem-solving, and customer service excellence. The role offers a competitive salary, performance incentives, and a supportive company culture focused on growth and teamwork.

Salary

Base: S$2,600 – S$3,200; Bonus/Equity: Attractive Incentives; Benefits: Employee welfare and benefits

Skills & Requirements

Must-have

  • At least 1 year of customer service experience
  • Strong communication and interpersonal skills
  • Proficient in Microsoft Office applications

Nice-to-have

  • Positive attitude and customer-centric mindset
  • Ability to work independently in fast-paced environment
  • Genuine passion for service excellence

Key Requirements

  • Minimum 1 year of customer service experience
  • Organized ability to multi-task with minimal supervision

Work Rights

Not specified

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