Store Parts Professional

GENUINE PARTS COMPANY

Phoenixville, PA, United States
Customer service over phone and in-person
Look up parts in catalogs or pos
Process customer orders accurately
A Parts Professional provides prompt and courteous service to all customers over the telephone, in the store, or in the dealer’s shop

Job Summary

  • A Parts Professional provides prompt and courteous service to all customers over the telephone, in the store, or in the dealer’s shop.
  • Maintains customer satisfaction by serving all customers, securing right part, and resolving customer issues.
  • Outstanding health benefits and 401K, stable company, and company culture that works hard yet takes care of employees.

Matching Summary

A Parts Professional provides prompt and courteous service to all customers over the telephone, in the store, or in the dealer’s shop.

Skills & Requirements

Must-have

  • Customer service over phone and in-person
  • Look up parts in catalogs or POS
  • Process customer orders accurately
  • Advise customers on product needs
  • Product knowledge and performance standards
  • Maintain store appearance and displays

Nice-to-have

  • Enjoy working with people
  • Competitive yet calm under pressure
  • Working knowledge of store service area
  • Operate manual transmission vehicle

Key Requirements

  • High School Diploma or equivalent
  • ASE Parts Specialist certified
  • Ability to work retail hours
  • Functional literacy for part numbers
  • Excellent communication and organizational skills

Work Rights

Not specified

Tailored Resume

Cover Letter