Customer Service Representative

Bass Pet Resort

Columbus, OH, United States
$13.00–$15.00ph doe; tips; pyrt-time health, menta...
Answering phones and multi-tasking
Welcoming pet parents and vips
Handling cash and balancing drawer
We are revolutionizing the pet industry by creating a connected care network of trustworthy partners who bring creative innovation every day

Job Summary

  • We are revolutionizing the pet industry by creating a connected care network of trustworthy partners who bring creative innovation every day.
  • You’ll be responsible for welcoming pet parents and their furry VIPs, answering phones, touring clients, managing check-ins/check-outs, and handling complaints.
  • Perks include part-time health, mental health, and telehealth benefits, with pay starting at $13.00–$15.00/hour DOE plus tips.

Matching Summary

We are revolutionizing the pet industry by creating a connected care network of trustworthy partners who bring creative innovation every day.

Salary

$13.00–$15.00/hour DOE; Tips; Part-time health, mental health, and telehealth benefits

Skills & Requirements

Must-have

  • Answering phones and multi-tasking
  • Welcoming pet parents and VIPs
  • Handling cash and balancing drawer
  • Responding to complaints professionally
  • Keeping lobby clean and welcoming
  • Supporting team members

Nice-to-have

  • Concierge and chaos coordinator skills
  • Fluent in human and hound
  • Juggling phones, customers, and paws
  • Charm of a customer service pro
  • Heart of a dog mom or dad

Key Requirements

  • High school diploma or equivalent required
  • 1+ year of customer service experience preferred
  • Availability on evenings, weekends, and holidays required
  • Must be able to lift 40 lbs

Work Rights

Not specified

Tailored Resume

Cover Letter