Job Summary

• The Manager, Regional Care Coordination will lead a team of Care Coordinators to ensure exceptional member service, focusing on high-need members and difficult-to-schedule trips to prevent missed life-sustaining trips or complaints.
• This role involves supervising, motivating, training, and providing continuous coaching to staff to meet or exceed performance expectations, including work outside traditional intake such as templating and vendor coordination.
• The position offers competitive pay with a base salary range of $65,440 to $80,000, along with comprehensive benefits including health, dental, vision insurance, and a 401(k) with company match.

Matching Summary

Salary

Base: $65,440 - $80,000; Bonus/Equity: Not specified; Benefits: Health and Life Insurance Plans, Dental and Vision Plans, 401(k) with a company match, Paid Time Off and Holiday Pay, Maternity/Paternity Leave, Tuition Reimbursement, MTM Perks Discount Program

Skills & Requirements

Key Requirements

• Minimum 5 years' experience in Operations
• 5+ years' experience in leadership
• High school diploma or G.E.D.
• Contact center & Dispatch experience required

Work Rights