Personal Banking Associate

BMO

Qc, Canada
$36,000.00 - $54,500.00; not specified; health ins...
On-site
Exceptional customer service delivery
Identify customer financial needs
Provide financial solutions advice
BMO is seeking a Personal Banking Associate for their branch in Quebec, Canada. The role focuses on providing exceptional customer service, identifying customer needs, and promoting financial solutions while collaborating with team members to enhance the customer experience

Job Summary

  • Delivers exceptional service to BMO customers and prospects, identifying needs and providing advice on financial solutions.
  • Collaborates within the branch and through various channels with BMO partners to deliver the desired customer experience and achieve business objectives.
  • Supports operational activities and acts as a key member of a collaborative and versatile branch and market team.

Matching Summary

Match Score: 85

BMO is seeking a Personal Banking Associate for their branch in Quebec, Canada. The role focuses on providing exceptional customer service, identifying customer needs, and promoting financial solutions while collaborating with team members to enhance the customer experience.

Salary

$36,000.00 - $54,500.00; Not specified; Health insurance, tuition reimbursement, accident and life insurance, retirement savings plans

Skills & Requirements

Must-have

  • Exceptional customer service delivery
  • Identify customer financial needs
  • Provide financial solutions advice
  • Collaborate with BMO partners
  • Meet customer transaction needs
  • Contribute to branch business results

Nice-to-have

  • Proactive customer engagement
  • Creative customer experience approaches
  • Continuous improvement mindset
  • Uphold ethical requirements
  • Safeguard customer assets

Key Requirements

  • 1-2 years relevant experience
  • Investment product sales registration (in progress or completed within 12 months)
  • Proficient with social media, tablets, smartphones, online tools
  • Consultative customer service or sales experience
  • Basic knowledge of sales and business banking solutions

Work Rights

Not specified

Tailored Resume

Cover Letter