Technician (field Operations, Installation & Maintenance)

PCCW-HKT DataCom Services Ltd

Hong Kong, Hong Kong, HK
Not specified; not specified; not specified
On-site
Carry out field installation services
Perform maintenance at customer premises
Follow quality management system procedures
PCCW-HKT DataCom Services Ltd is seeking a Technician for field operations, installation, and maintenance in Hong Kong. The ideal candidate should possess relevant telecommunications knowledge and strong customer service skills, with the option for more experienced candidates to be considered for a higher role

Job Summary

  • The role involves carrying out field installation and maintenance services for various telecommunication products at customer premises.
  • Candidates must follow documented Quality Management System procedures to ensure service meets company standards and customer requirements.
  • The position requires shift and standby duties along with the ability to liaise with internal teams to resolve service issues.

Matching Summary

Match Score: 75

PCCW-HKT DataCom Services Ltd is seeking a Technician for field operations, installation, and maintenance in Hong Kong. The ideal candidate should possess relevant telecommunications knowledge and strong customer service skills, with the option for more experienced candidates to be considered for a higher role.

Salary

Not specified; Not specified; Not specified

Skills & Requirements

Must-have

  • Carry out field installation services
  • Perform maintenance at customer premises
  • Follow Quality Management System procedures
  • Answer customer service enquiries
  • Liaise with internal working parties

Nice-to-have

  • Customer-focused independent problem solver
  • Pass feedback to field supervisor
  • Assist depot workshop activities
  • Willingness to take up projects

Key Requirements

  • HKCEE / HKDSE or equivalent education
  • Knowledge in telecommunication services preferred
  • Green Card or CCNA qualification advantageous
  • Experience considered for Technician Officer role

Work Rights

Not specified

Tailored Resume

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