Customer Resource Coordinator

JOHNSON CONTROLS

Hotline system operation
Work order management
Customer communication skills
The Customer Resource Coordinator plays a crucial role in managing service requests and ensuring customer satisfaction

Job Summary

  • The Customer Resource Coordinator plays a crucial role in managing service requests and ensuring customer satisfaction.
  • This position requires effective communication and coordination between customers and service teams.
  • The role supports the enhancement of service quality and customer experience through diligent follow-up and feedback management.

Matching Summary

The Customer Resource Coordinator plays a crucial role in managing service requests and ensuring customer satisfaction.

Skills & Requirements

Must-have

  • hotline system operation
  • work order management
  • customer communication skills

Nice-to-have

  • data analysis skills
  • problem-solving abilities
  • team collaboration

Key Requirements

  • 1-2 years of customer service experience
  • proficient in Excel and Word
  • understanding of HVAC service processes

Work Rights

Not specified

Tailored Resume

Cover Letter