Guest Services Lead

Carilion Services Inc

Roanoke, Virginia, United States
Not specified; not specified; comprehensive medica...
Onsite
Minimum 3 years related experience
Strong verbal and written communication skills
Ability to handle multiple projects simultaneously
The Guest Services Lead will assist the manager in overseeing daily operations of guest services desks and lobby areas across multiple Carilion Clinic facilities

Job Summary

  • The Guest Services Lead will assist the manager in overseeing daily operations of guest services desks and lobby areas across multiple Carilion Clinic facilities.
  • This role requires coordinating staff scheduling, filling in for shortages on short notice, and mentoring both employees and volunteers on customer service excellence.
  • Carilion Clinic offers a comprehensive benefits package including medical, dental, vision, an employer-funded pension plan, and paid time off accrued from day one.

Matching Summary

The Guest Services Lead will assist the manager in overseeing daily operations of guest services desks and lobby areas across multiple Carilion Clinic facilities.

Salary

Not specified; Not specified; Comprehensive Medical, Dental, & Vision Benefits; Employer Funded Pension Plan; Paid Time Off

Skills & Requirements

Must-have

  • Minimum 3 years related experience
  • Strong verbal and written communication skills
  • Ability to handle multiple projects simultaneously
  • High school diploma or GED required

Nice-to-have

  • Associates degree in business preferred
  • Experience with Kronos time-keeping system
  • Knowledge of SERVE-U philosophy
  • Volunteer management experience

Key Requirements

  • High school diploma or GED
  • Minimum 3 years of related experience
  • Associates Degree in business (preferred)
  • Computer skills sufficient for position objectives

Work Rights

Not specified

Tailored Resume

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