Operations Workflow Manager

Fiserv

Multiple Locations
4 years project management experience
3+ years operations experience
Experience with workforce management tools
Join Fiserv’s Operations team supporting collections and recovery services operations

Job Summary

  • Join Fiserv’s Operations team supporting collections and recovery services operations.
  • Your leadership will directly impact revenue, productivity, quality, and customer experience across the collections organization.
  • This role offers unparalleled professional growth with training, development, and internal mobility opportunities.

Matching Summary

Join Fiserv’s Operations team supporting collections and recovery services operations.

Skills & Requirements

Must-have

  • 4 years project management experience
  • 3+ years operations experience
  • Experience with workforce management tools

Nice-to-have

  • Strong data analysis skills
  • Experience with automation initiatives
  • Knowledge of BPM methodologies

Key Requirements

  • Bachelor’s degree in Business or related field
  • 2 years in a managerial role
  • Working knowledge of collections compliance

Work Rights

Must have valid U.S. work authorization

Tailored Resume

Cover Letter