Groundworks is North America's leading foundation repair and water management specialist, driven by a purpose to protect, repair, and improve customers' homes
Job Summary
Groundworks is North America's leading foundation repair and water management specialist, driven by a purpose to protect, repair, and improve customers' homes.
The company offers real career growth, comprehensive and affordable benefits, a culture valuing hard work and innovation, and company ownership equity.
This role involves handling customer service calls, production workflow, technician interaction, and supporting administrative needs in a busy customer service environment.
Matching Summary
Groundworks is North America's leading foundation repair and water management specialist, driven by a purpose to protect, repair, and improve customers' homes.
Skills & Requirements
Must-have
Customer service calls workflow
Production and technician interaction
Office equipment maintenance
Customer record updates
Reliable daily reporting to work
Nice-to-have
Energetic attitude
Warm welcome
Positive company image
Serving people and solving problems
Adapt quickly to changes
Key Requirements
High School Degree/GED
1-2 years Administrative Assistant experience
Previous call center or customer service experience