Customer Care Representative

Medtronic

Milan, Italy
Italy: 34,000.00 eur - 51,000.00 eur; bonus/equity...
Hybrid
Service & repair customer contact
Handle administrative and clerical tasks
Communicate daily via phone and email
Medtronic is seeking a Customer Care Representative in Milan, Italy, to serve as the primary contact for their Service & Repair team. The role involves problem-solving, managing service requests, and communicating with various stakeholders in a hybrid work environment

Job Summary

  • At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all.
  • As a Service & Repair Customer Care Representative you will be the primary customer contact for the Service & Repair team across the entire Medtronic product ranges.
  • Medtronic offers a competitive Salary and flexible Benefits Package A commitment to our employees lives at the core of our values.

Matching Summary

Match Score: 85

Medtronic is seeking a Customer Care Representative in Milan, Italy, to serve as the primary contact for their Service & Repair team. The role involves problem-solving, managing service requests, and communicating with various stakeholders in a hybrid work environment.

Salary

Italy: 34,000.00 EUR - 51,000.00 EUR; Bonus/Equity: Medtronic Incentive Plan (MIP); Benefits: flexible Benefits Package

Skills & Requirements

Must-have

  • Service & Repair Customer Contact
  • Handle administrative and clerical tasks
  • Communicate daily via phone and email
  • Administer service-related systems
  • Proficient in English B2 or above
  • Resolve customer concerns professionally

Nice-to-have

  • Problem solving and assisting people
  • Direct influence on company's bottom line
  • Collaborative and self-motivated
  • Proactive and solution-oriented mindset

Key Requirements

  • Advanced practical knowledge
  • Bachelor’s degree
  • Experience with SAP, ServiceNow, or Salesforce

Work Rights

Not specified

Tailored Resume

Cover Letter