Senior Servicenow Analyst - Gen Ai

DXC Technology UK

Ka, United Kingdom
On-site
Servicenow applications
Virtual agent
Flow designer
DXC Technology UK is seeking a Senior Servicenow Analyst specializing in GenAI to develop and extend ServiceNow applications, focusing on integrations and automated workflows. The ideal candidate should have extensive ServiceNow experience, strong JavaScript skills, and familiarity with cloud-native applications and AI/ML services

Job Summary

  • Develop and extend ServiceNow applications and components including Virtual Agent, Flow Designer, Now Assist and custom scoped applications.
  • Create and maintain APIs, microservices, and UI elements to support seamless GenAI integrations across processes.
  • Lead custom integrations with third-party systems using REST/SOAP and IntegrationHub spokes.

Matching Summary

Match Score: 85

DXC Technology UK is seeking a Senior Servicenow Analyst specializing in GenAI to develop and extend ServiceNow applications, focusing on integrations and automated workflows. The ideal candidate should have extensive ServiceNow experience, strong JavaScript skills, and familiarity with cloud-native applications and AI/ML services.

Skills & Requirements

Must-have

  • ServiceNow applications
  • Virtual Agent
  • Flow Designer
  • Now Assist
  • GenAI integrations
  • custom integrations
  • REST/SOAP
  • IntegrationHub spokes

Nice-to-have

  • Agile / SAFe delivery models
  • large enterprise environments
  • multi-instance environments

Key Requirements

  • 8+ years ServiceNow platform experience
  • Proficiency with JavaScript (Glide scripting)
  • Proficiency with REST/SOAP integrations
  • Proficiency with APIs
  • Proficiency with ServiceNow modules (ITSM/ITOM/CSM)
  • Experience building cloud-native applications
  • Experience integrating AI/ML services (Azure, AWS, GCP)
  • Hands-on with GenAI tools/frameworks

Work Rights

Not specified

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