Field Service Support Technician - Taptone

FLIR

North Falmouth, MA, United States
Base: $50,600.00-$67,500.00; bonus/equity: not spe...
Electro-mechanical equipment troubleshooting
On-site equipment repair and maintenance
Customer-facing technical support
TapTone Service Technicians are the backbone of our installation, technical support, and maintenance operations

Job Summary

  • TapTone Service Technicians are the backbone of our installation, technical support, and maintenance operations.
  • In this customer-facing role, you will diagnose, service, install, and support TapTone inspection systems at customer facilities across North America and, on occasion, internationally.
  • The successful candidate must be able to travel extensively and obtain a U.S. passport.

Matching Summary

TapTone Service Technicians are the backbone of our installation, technical support, and maintenance operations.

Salary

Base: $50,600.00-$67,500.00; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • electro-mechanical equipment troubleshooting
  • on-site equipment repair and maintenance
  • customer-facing technical support
  • extensive travel to customer sites
  • compliance with health and safety regulations

Nice-to-have

  • experience with Salesforce or CRM tools
  • collaborative team work
  • strong interpersonal communication skills
  • ability to work in busy industrial environments

Key Requirements

  • Minimum 5 years technical repair experience
  • Associate’s Degree or higher in mechanical or electrical engineering preferred
  • Must be a US Person (citizen, national, permanent resident, asylee or refugee)

Work Rights

Must be a US Person

Tailored Resume

Cover Letter